Government finance professionals constantly face the difficulties of fraud and errors in the procurement and vendor payment process. These issues can be caused both intentionally and unintentionally by vendors and employees.
Funds flowing through government purchase-to-pay systems are so large that even a very low rate of error or fraud can mean eye-popping losses, which you are extremely likely to overlook if relying only on ERP-enforced controls.
Vendor billing errors remain among the most common problems in purchase-to-pay systems. Many instances are simply process errors inadvertently made by vendor systems or employees. However, there can also be deliberate attempts to defraud, by vendors or by colluding employees, simply because they know that invoice errors can occur and remain undetected.
Control weaknesses in duplicate data pose major challenges
Duplicate data and poor-quality data are often a very expensive problem for organizations—both in terms of overpayments and time wasted in resolving issues. Clearly, if this is possible in your environment, performance is being affected.
ERPs will not allow the same invoice number for the same vendor to be entered twice, but what if the invoice number is accidentally or deliberately miskeyed? What if there are actually two different accounts for the same vendor, with slightly different name spellings? This is definitely happening.
Another control weakness arises when vendors are set up more than once in the system. This often occurs because of variations in the spellings of corporate names when they are entered. An ERP system will normally prevent a duplicate vendor from being established if name and address information are identical. But if they differ sufficiently, the entries are accepted.
How data analytics solves the duplicate and erroneous data challenge
Data analysis is very effective at analyzing entire vendor databases and finding instances of data duplication and error. It uses sophisticated algorithms to find misspellings and data entry errors. In the case of vendor processes, it can be used to analyze all purchase and payment transactions over a period of time and look for combinations of variables that indicate a likely problem. Tests can identify an identical amount paid to a vendor within a given timeframe, or an identical invoice number and amount paid to two different vendors.
It is not unusual to apply up to 10 different variations of potential duplicate tests that can bring problems to light. Excessive numbers of false positives are managed by allowing the search parameters and combinations to be varied by an authorized user of the monitoring system.
The Finance Leader’s Guide to Balancing Risk and Performance
A guide for government finance leaders, this eBook will help you identify the gaps in your ERP system controls, maximize performance, and ensure that you are adhering to the highest levels of integrity over public funds. It also provides five performance hacks for improving payroll and expense systems and reducing the risks of corruption and fraud.